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Delivery & ordering information

Ordering & Delivery information

On line ordering

All products that you can order online are in stock and will be despatched the same business day if your order is received by 2.55 p.m. As products are in stock your credit card or paypal account will be charged at the time of purchase. When you fill in your details it is important that the main address is the address that your credit card is registered to. If you wish the goods to be delivered to a different address then you need to fill in those details in the delivery address section. Goods are generally despatched by first Class Royal Mail. If you have any special instructions for us then there is a space to put those when you place your order. If your regular postman knows about putting things in a special place then there is no need to put the instructions in the box.

Except at very busy times of the year your parcel will arrive on the next working day (if placed by 2.55 p.m.)

Ordering over the telephone

Some people prefer to place orders over the telephone and it gives the opportunity to discuss the items you are thinking of purchasing. Simply call 01638 578387 to place your order, if the lines are engaged then leave us your telephone number and we will get back to you as soon as we are free.

Postal Charges in the UK

Postage charges for orders up to £34.00 are £4.00

Postage charges for orders over £34.00 are FOC

Overseas addresses

Eire & Channel Isles (3-5 days): £ 8.50

Europe (7-14 days): £ 8.50

USA (14-21 days): £ 14.00

Japan (14-21 days): £ 14.00

BFPO as UK Standard: £4.00

Despatch Times

Order by 2.55 p.m. and your order will be despatched the same day.

Security

No Balls Ltd wants all our customers to feel secure when they are shopping on line with us.

Worldpay secure payment ensures that orders are processed safely.

Our ordering pages provide communication through the latest technology, where your card details are encrypted whilst they’re transferred over the Internet.

If you have any queries about how we process Internet card payments, please call 01638 570387.

If you would rather not buy over the Internet, we are very happy to take orders by phone or post.

Cookies

Our online shopping process uses cookies to speed up the ordering process. These are small text files, which are sent to your computer and enable our website to recognise you when you shop. You can set up your computer to reject cookies, but you will be unable to use the shopping facility on our site.

Stock

We update our site after each transaction and we try very hard to ensure availability of all items shown on our site, but sometimes things go awry. We’ll tell you immediately by email if we've sold out, and, if we're waiting for stock we'll tell you how long it will be before we can deliver to you.

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+44 (0)1638 570387
info@noballs.co.uk