Returns policy


Of course we always hope that you will not want to return your items but buying on line, especially for the first time from a brand means that you sometimes have to get to know our sizes and styles.

We offer a no quibble returns policy – you can return any product for a full refund or exchange within 21 days of receiving your order – this does not affect your statutory rights.

We do ask you to return all products in good condition with swing tags attached.

If you wish to exchange an item you will not be charged for the re-send.


When you receive your despatch confirmation from our fulfilment house it will contain a returns button. If you wish to return any item simply use that button to print off your returns documentation. Alternatively you can simply use your packing note and return to:

No Balls Ltd
7 Hare Park Cottages
Six Mile Bottom

It is important that you get proof of postage which shows that you have sent the parcel back to the address shown above.

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+44 (0)1638 570387

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